What payment methods do you accept?

We accept Paystack and Flutterwave, which support all Nigerian debit/credit cards (Verve, Visa, Mastercard), bank transfers, USSD and mobile money. We also accept USD cards and PayPal via the same gateways. All payments are secured and encrypted.

How fast is the hosting setup?

Shared, WordPress and VPS hosting are provisioned instantly after successful payment — usually under 60 seconds. Dedicated servers take 1–4 hours. You'll receive a welcome email with your cPanel / WHM login details immediately.

Do you offer a money-back guarantee?

Yes. Shared, WordPress, reseller and email plans have a 30-day money-back window. VPS, dedicated and RDP have 7 days from the paid order date. Domain registrations are not refundable. Full details: danetsserver.com/refund-policy.

Can I migrate my existing website for free?

Absolutely. Our migration team will transfer your cPanel-based website, emails and databases to Danets Server at no cost. Most migrations complete within 24 hours with zero downtime.

How does the WHMCS integration work?

Our client portal at app.danetsserver.com is powered by WHMCS. You can manage invoices, services, domains, support tickets and billing from one place. The main website connects to WHMCS for cart, login and support deep-links.

Do you provide free SSL certificates?

Yes — every hosting plan includes a free Let's Encrypt SSL certificate (wildcard on Business+ plans), auto-renewed forever. No extra cost, no setup required.

What is your uptime guarantee?

We guarantee 99.9% uptime on shared and WordPress plans, and 99.99% on VPS and dedicated plans, backed by our SLA. We monitor all infrastructure 24/7 from multiple locations.

Can I upgrade or downgrade my plan later?

Yes, you can upgrade or downgrade anytime from your client portal. Upgrades are prorated and instant. No contracts, no cancellation fees.

Do you support Nigerian .ng domains?

Yes, we register and manage .ng, .com.ng, .org.ng, .edu.ng and other Nigerian TLDs directly through NIRA-accredited registrars, alongside 400+ international extensions.

Is there 24/7 customer support?

Yes. Our support team is available 24/7/365 via live chat, email, WhatsApp and support tickets. Average first response time is under 15 minutes.

How to migrate your website to Danets Server (free, zero downtime)

Switching hosting providers doesn't have to be stressful. Our migration team has moved over 8,000 websites with zero data loss and zero downtime. Here's exactly how it works.

What we migrate — for free

Website files — all files in your public_html, including themes, plugins, uploads
Databases — MySQL/MariaDB databases with full integrity
Email accounts — all mailboxes, emails, and contacts
DNS records — A, CNAME, MX, TXT, SPF, DKIM, DMARC
SSL certificates — we provision a new free Let's Encrypt
Cron jobs — scheduled tasks

What we need from you

Your current hosting login (cPanel, Plesk, or FTP credentials)
Your domain registrar login (to update nameservers)
A list of email accounts to migrate (if not in cPanel)

That's it. We handle everything else.

The migration process — step by step

Step 1: You submit a request

Use our free migration wizard or open a support ticket. Tell us your current host and domain — we'll review and confirm within 1 business hour.

Step 2: We copy your site

Our team logs into your current host and creates a full backup of your files, databases, and emails. We transfer this to your new Danets Server account.

Zero downtime: Your current site stays live throughout. We're copying, not moving.

Step 3: We configure the new environment

On your new Danets Server account, we:

Restore your files and databases
Recreate your email accounts
Provision a free SSL certificate
Configure DNS records
Test everything on a temporary URL

Step 4: You review

We send you a temporary URL to preview your site on our servers. You verify everything looks and works correctly. We fix any issues.

Step 5: We switch the DNS

Once you approve, we update your domain's nameservers to point to Danets Server. This is the only moment of "change" — and it's seamless.

DNS propagation: Usually 1-4 hours globally. Your site stays accessible throughout (either from the old or new server).

Step 6: We monitor

For 7 days after migration, we proactively monitor your site for any issues. If something breaks, we fix it — free.

How long does it take?

Simple sites (static, small WordPress): 2-4 hours
Medium sites (WooCommerce, membership): 4-8 hours
Complex sites (multi-site, custom apps): 1-2 days
Email migration: adds 2-4 hours

Most migrations complete within 24 hours.

Preparing for migration — checklist

[ ] Make a backup of your site (just in case)
[ ] List any third-party services (CDN, SMTP, APIs)
[ ] Note any custom DNS records
[ ] Check email account list
[ ] Identify any SSL certificates expiring soon

What if something goes wrong?

Our migration success rate is 99.7%. If we encounter an issue:

We pause and notify you immediately
We roll back any changes (your old hosting stays intact until you're happy)
We escalate to senior engineers
If we can't migrate successfully, you get a full refund — no questions asked

Ready to migrate?

Start your free migration now, or browse our hosting plans first. Our team is ready 24/7.